GDPR- what is this for?

May has already come and from 25th May, personal data management will undergo some changes.  Are you familiar with GDPR? Do you know what this is all about? Well, there is some obvious answer that may come to our minds and there are many valuable benefits behind this new regulation. Let’s start from the very […]

How bots improve customer engagement

Over the last few years we have been observing a change in customers behavior. From going to the store, waiting in a line and paying with cash, to ordering goods from a smartphone and paying with digital money. Nowadays consumers expect personalised, frictionless buying experience. What does it mean to business owners? Customer Experience challenge According […]

True agility as a modern technology partner

Working in the technology industry for more years than I care to remember, I can never recall a moment when the pace and demand for change has been so strong. The levels of investment in technology around the world have never been greater and every business is racing to be as innovative as possible and […]

How to make bot unit testing easy

Bot development using Microsoft Bot Framework is easy and enjoyable. It doesn’t take a lot of time to setup basic bot you can talk to. However, things are getting more complicated if you want to develop high-quality, unit-tested bot code for your customer. Since code quality is very important value for my organization, I was […]