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Author Cezary Dąbrowski

Cezary Dąbrowski

SPK

  In a big city, just like in support, the important thing is communication. Communication skills are the key features of a good support specialist. When communication fails in a support team, one can compare it to sand getting slowly to cogs of a machine, which seizes up after some time. Therefore, communication should be […]

The sisters value and quality

Today let me shed a little more light on two aspects of work in support that are very important to me, namely the value and quality. Both of these features constitute a certain benchmark to me that adds the meaning to the effort of all people involved in the work for the customer’s system.  Both […]