Author Mr.Q


Go Crazy

All organizations have policies, procedures and instructions that govern how work is done. Well written documentation increases organizational transparency. Even where policies and procedures are not written down they exist. Why do we need standardization? – you may ask. My answer is – Why are screw threads and heads always the same size, or why […]

Down the rabbit hole

Recently we received information indicating that it’s worth trying to use the virtual library. Books in the area of IT are quickly outdated. I thought, great idea! Our reliable reception desk angels contacted Safari Book and for a period of two weeks we conducted a trial with 20 users. Unfortunately, only two people have tried […]

Skeleton in the Closet

SCENE ONE Auditor: Have you had any work-related training? Employee: Oh yes! I’ve had lots of training. In fact, I’ve had so much training, that I’ve forgotten what I’ve been trained on! Auditor: Well, that’s good… All that training stuff will look good on your resume. Employee: (panic attack) Why? Does that mean I have […]