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How bots improve customer engagement

Over the last few years we have been observing a change in customers behavior. From going to the store, waiting in a line and paying with cash, to ordering goods from a smartphone and paying with digital money. Nowadays consumers expect personalised, frictionless buying experience. What does it mean to business owners? Customer Experience challenge According […]

Bots for business

“The rise of the bots” is probably one of the most commonly used phrases in the digital sector. Why bots are becoming more and more popular? How can they impact business? Emerging technology Technology is answering people’s needs and desire to solve problems accelerates technological advance. It forces companies to create more sophisticated solutions and […]

Future Decoded 2017 with Objectivity

The same as last year, we had a pleasure to participate in Microsoft Future Decoded – the biggest event organized by Microsoft in the UK. It has a form of a conference, where a lot of interesting speakers from Microsoft and its partners share their achievements, case studies and findings. Moreover, this is a place […]