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Category Lifestyle

RPA – uniting man and machine

  I can’t remember when my birthdays stopped being a special occasion. At some point, the excitement of unwrapping presents turned into a recurring reminder of another lost year. Somewhere along the way, I received The Hitchhiker’s Guide to the Galaxy. A present from an aunt who had clearly noticed my interest in science fiction. […]

Introvert’s Guide to Public Speaking

Recently, during conference organized by local technical university, I gave a lecture on leadership. Somewhere along the way, I was asked a rather interesting question – can introvert be a good leader? As I was about to answer, the craziest of ideas came into my mind. I asked the audience to raise their hands if […]

Whenever there is any doubt, there is no doubt

Making a professional decision based on a hunch recalls scenes from movies where action takes place in a casino with lots of flashing lights, huge bets taken and in the end – fortune wasted. It’s double-true in IT support world. Should we leave a usage of instinct to animals then? Not necessary. An effective decision […]

Give before you get

I would like to tell you about something that I believe in and live according to. Give before you get. Might sound simple, obvious to you, but consider if you live this way or at least realise what it can give you. Mark Suster, on his blog, raised a good point that we live in an […]

Will IoT change the way we design and use technology today?

Since a few days I think a lot about IoT, the concept, potential use-cases and implementations. If you look at IoT as a concept you will find out that it is about devices, communication, data storage and analytics. My weakness/love for embedded world doesn’t let me to overlook the IoT as an interesting subject. This […]

Back the heck up!

Some years ago I noticed personal ad inside a bus shelter about lost laptop, with a reward guaranteed if found (someone had left it accidentally in that particular one). Begging tone did not mention value of the hardware. It was crying out loss of two years of work – files with the owner’s Master’s Thesis. […]

Good to be back

I thought I wouldn’t make it. A third baby is cool when you love your husband, but it’s also a third howling banshee to add to the list of your 24/7 time, patience and energy eaters. So as soon as a decent babysitter has stepped on my path, I called my boss in Objectivity to […]

Hope for the best, but prepare for the worst

If Support was ever to have a motto, it’s the one above. The Murphy’s Laws rule our job – if there’s anything to break, it will break. If it’s unlikely to break – it will still break. It turns out that this highly reactive job requires highly proactive approach. Minimizing the element of surprise is […]

The secret power of introversion

Our culture values extraversion. It’s obvious. “Don’t just sit at home alone! Go out and play!” – parents tend to say to their children from an early age. “He/she is so small but so wordy! He/she will definitely succeed!” can be heard at schools or in the streets. Everywhere we can hear that only people […]

Ten to rule them all

I could write an article on how to perform well in support, but telling an Administrator how to do things doesn’t tend to turn out well (“When is the Administrator right? Always kid, always”). However, in this business, sticking to a set of rules sounds like a good survival plan. Let me introduce you to […]