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The evolution of a team – part 2

It’s nice to meet you. Let’s be friends “I don’t like that man. I must get to know him better.” – Abraham Lincoln I must refer back to my example in my previous blog post – The evolution of a team Part 1. You gather a group of people to perform a task, a project […]

Intelligence officers get no champagne rooms

The myth says that unfulfilled developers end up in support. You’d agree to that, wouldn’t you? We don’t like it, but we don’t care much about it either. And apart from that, you don’t tend to hear much else about us, do you? Well, you will – when a major failure occurs and you hear […]

The evolution of a team – part 1

I am writing this series of blog posts to help managers, leaders or a servant-leaders understand the situations (and reasons behind them) that they can face while working with a group of people – specifically those related to the stages of group development process. It will not be an easy-to-read, ‘silver bullet type’ series. However, […]

The Biggest Flaw of The Agile Manifesto

Responding to change over following a plan. A giant lateral leap in thinking for all the managerial world. One of four core ideas of the Agile Manifesto, bound to change the world. One sentence which is fundamentally flawed. Now, don’t get me wrong. I’m not saying there’s anything wrong about responding to or, as some […]

Non-Functional Requirements tips

Do you explicitly address Non-Functional Requirements (NFRs) in your projects? If the answer is NO, then this article is addressed to you! These 6 tips will help you avoid some serious trouble.   Always consider NFRs, even if the client can’t see it that way How often do you hear that there are no specific […]

As a Business Analyst, I want to go for A Journey

I know that in my daily job every project needs to have a vision or at least goal that my client want (or rather should) follow. Famous questions “WHY? WHO? HOW? WHAT?” are repeated like mantra. All of them are equally important to achieve success.  Same as in a journey, where [frankly speaking] you are […]

SPK

  In a big city, just like in support, the important thing is communication. Communication skills are the key features of a good support specialist. When communication fails in a support team, one can compare it to sand getting slowly to cogs of a machine, which seizes up after some time. Therefore, communication should be […]

The sisters value and quality

Today let me shed a little more light on two aspects of work in support that are very important to me, namely the value and quality. Both of these features constitute a certain benchmark to me that adds the meaning to the effort of all people involved in the work for the customer’s system.  Both […]

When scientific is better than educated

In the middle of agile project run according to the SCRUM process, if the team uses Story Points for estimation and tracks its Velocity, predicting the project completion date should be an easy task. There are however few questions you still have to answer, in order to get the date you can announce to the project sponsors. This […]

The best estimates we have

It was a late winter afternoon. Most of the people have already left the office or were about to do so. I was heading to my lab after having a tasty late lunch in our cafeteria. (Ok, I should call it just the late lunch.) I was hoping to get an hour or two of […]