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Non-Functional Requirements tips

Do you explicitly address Non-Functional Requirements (NFRs) in your projects? If the answer is NO, then this article is addressed to you! These 6 tips will help you avoid some serious trouble.   Always consider NFRs, even if the client can’t see it that way How often do you hear that there are no specific […]

As a Business Analyst, I want to go for A Journey

I know that in my daily job every project needs to have a vision or at least goal that my client want (or rather should) follow. Famous questions “WHY? WHO? HOW? WHAT?” are repeated like mantra. All of them are equally important to achieve success.  Same as in a journey, where [frankly speaking] you are […]

SPK

  In a big city, just like in support, the important thing is communication. Communication skills are the key features of a good support specialist. When communication fails in a support team, one can compare it to sand getting slowly to cogs of a machine, which seizes up after some time. Therefore, communication should be […]

The sisters value and quality

Today let me shed a little more light on two aspects of work in support that are very important to me, namely the value and quality. Both of these features constitute a certain benchmark to me that adds the meaning to the effort of all people involved in the work for the customer’s system.  Both […]

When scientific is better than educated

In the middle of agile project run according to the SCRUM process, if the team uses Story Points for estimation and tracks its Velocity, predicting the project completion date should be an easy task. There are however few questions you still have to answer, in order to get the date you can announce to the project sponsors. This […]

The best estimates we have

It was a late winter afternoon. Most of the people have already left the office or were about to do so. I was heading to my lab after having a tasty late lunch in our cafeteria. (Ok, I should call it just the late lunch.) I was hoping to get an hour or two of […]

My travel from Wroclaw to the UK in a Van

Some of you by now know that I am not longer working in the Polish office but have moved to the UK and am now working from the UK Office in a new role as onsite co-ordinator. What this role includes I might describe in a later post. However, since the posts on our blog […]

Logistics of Software Development

In my teens, I spent countless hours playing real-time strategy games, starting with Dune 2, first of the genre. I had quite a lot of fun figuring out the ways to trick opponents, lure them into traps or, my personal favourite, flank them. Toying with tactics was quite a fun, especially considering I could always […]

Improvise, Adapt, Overcome – Or Not?

Whether you’re fan of the genre or not, you must’ve seen a war movie sometime in your history. One in which a group of Commandos, Marines or just regular grunts was set to fight against masses of vicious foes. So imagine this setting: a small squad, not even a dozen of people, sets of to […]

Successful Jira introduction

So here is the thing: a lot of companies use Jira, but only some of them do it right, why is that? I have a story to tell. We have just introduced Jira as a core system, and it took us 6 months, not counting conceptual phase. The story is long, and it is not possible […]