SPK

  In a big city, just like in support, the important thing is communication. Communication skills are the key features of a good support specialist. When communication fails in a support team, one can compare it to sand getting slowly to cogs of a machine, which seizes up after some time. Therefore, communication should be […]

The value of interview feedback

“We will call you”. Does this  sound familiar to you? 🙂 If you’re like most of us, the second you leave an interview room you’re already trying to figure out how well you did on your job interview. It’s natural to want to know if the interview went well or not. And you are waiting […]

The sisters value and quality

Today let me shed a little more light on two aspects of work in support that are very important to me, namely the value and quality. Both of these features constitute a certain benchmark to me that adds the meaning to the effort of all people involved in the work for the customer’s system.  Both […]

Who is the UI Developer?

  The UI developer is a hybrid. He or she is: a web developer, a web designer basic user experience specialist Many of you could think 3 in 1, however one UI developer cannot replace all these people. It is more like a bridge between different roles making everybody’s work easier and faster. Sometimes the UI can […]