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Technology 4 minute readRafał Imielski on Jul 15, 2021
Every company that uses IT solutions in the core of its operations would agree that ensuring constant support, performance monitoring, continual service improvement and stability is crucial to success. At the same time, building a robust IT support department can be an overwhelming task. ...
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Business 5 minute readMichał Koziarowski on Dec 2, 2020
In the current global environment, retail companies can’t exist without the operational day-to-day technical support of their systems. When everything runs smoothly, customers tend to forget about the retail support companies that make this happen. Efforts of people who work in this sector are often taken for granted...
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Business 3 minute readTony Rothwell on Oct 29, 2020
In this challenging time where businesses, clients, and consumers have had to adapt in many different ways due to the COVID-19 pandemic, the importance of having reliable IT Support in place has perhaps never been greater...
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Technology 3 minute readKarolina Jaworska-Bartoszek on Aug 8, 2018
The Internet of Things became a hot topic recently and is not slowing down. But did you know, that it isn’t a new concept? ATMs are considered the first IoT...
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2 minute readPiotr Torończak on Feb 20, 2017
Let me put a little part of myself at stake. I’ll redirect some management fire towards myself and try to explain why doing more and enforcing to do so does...
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2 minute readPiotr Torończak on May 10, 2016
Making a professional decision based on a hunch recalls scenes from movies where action takes place in a casino with lots of flashing lights, huge bets taken...
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2 minute readPiotr Torończak on Jan 25, 2016
"Let it go" philosophy lures with a romantic promise of relieve, but in Support things left for themselves always go the wrong direction. Nine times out of...
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Business 2 minute readPiotr Torończak on Jan 5, 2016
If Support was ever to have a motto, it's the one above. The Murphy's Laws rule our job - if there's anything to break, it will break. If it's unlikely to...
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The latest insights on the changing shape of the IT landscape.